Moomoo x Mets Winner's Rush Promotion-2026 Terms and Conditions

PROMOTION PERIOD

ELIGIBILITY

PROMOTION DESCRIPTION

Entry Methods & Enrollment

• Method 1: Standard Entry. Log into a valid moomoo app account and click the "Claim now" button on the official Promotion page.
• Method 2: Alternative Method of Participation (AMOE). To participate without registering a moomoo account, eligible individuals may access the online AMOE form.

• Claim Opportunities Earned Based on Mets Home Game Wins: During the Promotion Period, participants may earn one (1) additional Claim Opportunity each time the New York Mets win a home game, as determined by official game results.
  • Standard Participants: Will automatically have the Claim Opportunity credited to their account following the applicable home game win (prior to the corresponding Reward Pool opening).
  • AMOE Participants: Must manually submit a new AMOE form specifically designated for that particular game's date/win while the Reward Poo is open.
  • Expiration & Rules: Each earned Claim Opportunity is only valid for the specific Reward Pool corresponding to that game and must be used within when the Reward Pool opening. Unused Claim Opportunities will strictly expire and will not be carried forward, rolled over, or reissued.
  • New York Mets home game wins occurring prior to a participant’s initial participation (either via App opt-in or first AMOE submission) will not grant any Claim Opportunities.
• Strict Limits: There is a strict limit of one (1) enrollment per person and per valid email address, regardless of the method of enrollment. Consequently:
  • Home Game Win Claim Limit: Maximum of one (1) Claim Opportunity per person and per valid email address and its associated phone number for each applicable New York Mets home game win.
  • Anti-Abuse & Automation Ban: Rewards are distributed strictly on a first-come, first-served basis. Any attempt by any participant to obtain more than the stated number of Claim Opportunities or to artificially expedite their claim process by using multiple email addresses, identities, automated scripts, bots, macro programs, or any other unauthorized methods will result in immediate voiding of all associated Claim Opportunities and disqualification from the Promotion at the Organizer's sole and absolute discretion.
  • To ensure fair play and prevent duplicate entries, the following strict rules apply regarding the email addresses used for Alternative Method of Enrollment (AMOE):
    • Ineligibility of Existing Registered Emails: If the email address or phone number submitted on an AMOE form is already associated with a registered moomoo account at the exact time of the form submission, that AMOE submission will be deemed strictly void and ineligible for any Claim Opportunities. Once an email or phone number is registered with moomoo, the account holder must exclusively use the Standard Participation method (logging into the moomoo platform) to participate and claim any subsequent Rewards.
    • Retroactive Account Linkage for AMOE Recipients: If an individual successfully earns and claims Rewards strictly via the AMOE method, and subsequently registers for a new moomoo account using the exact same email address or phone number provided on their winning AMOE form(s), any valid Rewards successfully claimed via AMOE prior to the account registration will be systematically credited and distributed to that newly created moomoo account for fulfillment, subject to the following conditions:
      • First-Registered Priority: Rewards will be credited strictly to the first moomoo account registered using either the matching email address or phone number. Subsequent registrations using the remaining matching contact detail will not be eligible to receive these retroactive Rewards.
      • Subsequent AMOE Ineligibility: Once the Rewards have been successfully transferred to a registered moomoo account, the specific email address and phone number associated with those AMOE entries can no longer be used to participate in this promotion via the AMOE method.
    • Transition to Standard Participant: Immediately upon the successful creation of a moomoo account as described in Section 2 above, the participant transitions to a "Standard Participant." Any future participation for remaining Mets home game wins must be conducted via the moomoo platform, and any subsequent AMOE forms submitted using that registered email will be voided.

REWARD REDEMPTION & ALLOCATION

• Participants may use a valid Claim Opportunity to click the "Claim Now" button on the Promotion page during the designated Reward Pool open period.
• Allocation Mechanism: Successful claims are determined on a strictly first-come, first-served (FCFS) basis, measured by the exact time and date stamp of the participant's successful claim request as received by the Organizer's servers, subject to the available inventory in the applicable Reward Pool. (For AMOE participants, the timestamp of the successfully received and verified form submission will be used to determine their position in the FCFS queue for the applicable Reward Pool).

REWARDS INVENTORY & APPROXIMATE RETAIL VALUE (ARV)

• Regular Game Reward Pool: For standard qualifying New York Mets home game victories, the following inventory is available per game:

• Special Game Reward Pool: For qualifying New York Mets home game victories occurring on the following Seven (7) specifically designated "Special Game" dates: June 12, June 26, July 10, July 24, July 27, August 17, and September 4, the Reward Pool will be upgraded to include three (3) additional Grand Rewards. The inventory for a Special Game is as follows:

• Due to fluctuations, the stock price may vary depending on the marketing conditions. The stock value is determined by the number of shares calculated based on the real-time quote at the moment the user claims the reward. Moomoo Financial Inc. reserves the right to adjust the incentive program parameters at its discretion. Fractional shares are illiquid outside of Moomoo Financial Inc., and cannot be transferred. Additionally, not all securities offered by Moomoo Financial can be traded as fractional shares.

REWARD POOL OPENING & FAIR PLAY CAPS

• Reward Pool Opening Window: Following each qualifying New York Mets home game victory, the corresponding Reward Pool will open on the next calendar day between 08:00 AM ET and 11:59 PM ET. Participants must actively submit a claim request (via the App button or AMOE form) during this specific window to be placed in the first-come, first-served queue for that game's Reward Pool.
• Postponed Home Games: In the event that a Mets home game is postponed for any reason, the following rules shall apply regarding the opening of the Reward Pool:
  • If the postponed home game is rescheduled to a date where no other home game is scheduled, the Reward Pool will open as usual on the day following the rescheduled home game, provided the Mets win.
  • If the postponed home game is rescheduled to a date where another home game is already scheduled (e.g., a double-header), the Reward Pool associated with the postponed home game will not open, regardless of whether the Mets win or lose that specific game. In such cases, the opening of the Reward Pool on the following day will depend strictly and solely on the outcome of the originally scheduled home game for that date.
• Fair Play Reward Caps & Waterfall Allocation: To ensure a fair distribution of Rewards among all eligible participants and to mitigate the impact of automated scripts or unauthorized bot activity, the Organizer enforces strict maximum redemption caps per participant (and per moomoo ID / email address) across the entire Promotion Period.
• Rewards are categorized into distinct tiers with specific individual caps. If a participant's timestamp position in the FCFS queue would otherwise qualify them for a Reward that exceeds their allowable cap, they will be automatically subject to the Waterfall Allocation Mechanism (i.e., bypassed for that tier and assigned the next available lower-tier Reward).
• Grand Reward Tier:
  • Included Rewards: Mets Private Suite Takeover, Samsung Galaxy Z Fold 7 (512GB), and Samsung Galaxy Book5 (15.6" Ultra7, 512GB).
  • Strict Limit: Maximum of one (1) Grand Reward per participant during the entire Promotion Period.
  • Waterfall Logic: If a participant attempts a claim and their timestamp positions them to receive a second Grand Reward, they will be bypassed for this tier and automatically allocated the very first available Reward immediately following the Grand Reward Tier in the inventory hierarchy.
• Premium Reward Tier:
  • Included Rewards: Two (2) Suite Tickets, $100 NVDA Stock, and $50 NVDA Stock.
  • Strict Limit: Maximum of three (3) Premium Rewards combined per participant during the entire Promotion Period.
  • Waterfall Logic: If a participant attempts a claim and their timestamp positions them to receive a fourth Premium Reward, they will be bypassed for this tier and automatically allocated the next available Reward in the inventory hierarchy (e.g., $20 NVDA Stock or lower, subject to availability).
• Standard Reward Tier:
  • Included Rewards: $20 NVDA, $10 Cash Rewards, $5 NVDA, $1 NVDA, and 300 Points.

REWARD NOTIFICATION

• All winners will be notified by email and/or in-app notification within 14 business days of winning. MTI shall have no liability for any participant’s failure to receive notices due to spam, junk e-mail, or other security settings or for any participant’s provision of incorrect or otherwise non-functioning contact information.
• Winners authorized MTI and its affiliates to use the winners' name, likeness, photograph and/or hometown and state for advertising and promotion purposes without further compensation, in any media and channel, worldwide, unless prohibited by law.

REWARD UNLOCKING CONDITIONS & VALIDITY PERIOD

• Initial Locked Status & Issuance: All Rewards successfully claimed by Participants are initially issued in a "locked" status. The method of issuance depends on the Participant's enrollment method:
  • Standard Registered Participants: Locked Rewards are issued directly to the Participant's Moomoo Financial Inc. ("MFI") brokerage account.
  • AMOE Participants: A locked Reward notification is issued to the exact email address provided on the winning AMOE form. To view and proceed with unlocking the Reward, the AMOE Participant must register for a valid moomoo account using that exact same email address or phone number and successfully log into the moomoo platform.
• Strict 30-Day Validity Period: Each locked Reward has a strict validity period of thirty (30) calendar days, calculating exactly from the date and time the Reward was successfully claimed by the Participant (regardless of whether it was claimed via the moomoo account or via an AMOE form submission).
• Unlocking Requirement: To successfully unlock a claimed Reward, ALL Participants (including those who participates via AMOE) must have a valid MFI brokerage account and maintain an account asset value strictly greater than or equal to $1,000 USD for at least ten (10) days within any thirty (30) day window during that specific Reward's 30-day validity period. Each claimed Reward requires its own independent unlocking task. If the account asset is less than $1,000 USD, the participant may satisfy this requirement by depositing additional funds into their MFI brokerage account. Deposited funds remain the sole property of the participant and may be invested or withdrawn in accordance with standard MFI account terms and conditions.
• Processing & Expiration:
  • Successful Unlock: Once the participant's MFI account asset successfully maintains the $1,000 USD threshold for the required minimum of ten (10) days within any thirty (30) day window during the specific Reward's 30-day validity period, the applicable Reward will be unlocked and fulfilled within up to three (3) business days.
  • Expiration: If a participant fails to achieve this 10-day asset maintenance requirement before their specific 30-day validity period expires, the locked Reward will automatically expire, be permanently forfeited, and will not be reissued or compensated under any circumstances. (Note: Each claimed Reward tracks its own independent 30-day expiration clock and requires its own fulfillment of the unlocking requirement).

REWARD REDEMPTION

• To claim a physical reward, winners must, within fourteen (14) business days of receiving notification, complete one of the following actions in accordance with the instructions provided:
  • Submit all required reward verification and delivery information; or
  • Where applicable, arrange for in-person pickup as instructed by the Organizer.
    If a winner fails to complete the required steps within the specified time period, or provides incomplete, inaccurate, or invalid information, the Organizer reserves the right to disqualify the winner and forfeit the reward, at its sole discretion.
• Free stocks and Cash Rewards require an MFI account and may be claimed through either of the following paths:
  • Moomoo App → My Rewards; or
  • Moomoo Winner's Rush Promotion Page → My Rewards.
    After unlock and redemption, such rewards will be credited to the winner’s brokerage account at MFI.
• Winners are responsible for all taxes and fees associated with the rewards.
• Geographic Restrictions / Excluded Jurisdictions: This Promotion is void in Florida, Rhode Island, and where prohibited or restricted by law. Residents of Florida and Rhode Island are strictly prohibited from participating in this Promotion. If the Organizer discovers or determines, at its sole discretion, that a participant is a resident of Florida or Rhode Island, the Organizer reserves the right to immediately disqualify the participant and void, cancel, or revoke any associated rewards claimed or awarded.

OTHER TERMS AND CONDITIONS

1. This Promotion is held by Moomoo Technologies Inc. (“MTI” or the "Organizer"), only open to U.S. residents, who are at least 18 years of age with a valid Social Security Number. Employees, contractors, or persons similarly associated with MTI, or a MTI affiliate, members of their household and employees of any securities regulatory organization or exchange are not eligible for this Promotion.
2. The Rewards in this Promotion are sponsored by MTI, Moomoo Financial Inc. ("MFI") and New York Mets. MFI and MTI are indirect, wholly-owned subsidiaries of Futu Holdings Limited. The Moomoo App is a trading platform offered by MTI. Investment products and services available through the Moomoo App in the U.S. are offered by MFI, a broker-dealer registered with the U.S. Securities and Exchange Commission (SEC), a member of Financial Industry Regulatory Authority (FINRA) and Securities Investor Protection Corporation (SIPC). For further information about MFI, see FINRA BrokerCheck. For further information about SIPC coverage for accounts at MFI, see www.sipc.org or request an explanatory brochure from MFI. New York Mets is an independent third-party who is unaffiliated with MFI or MTI.
3. The Winners hereby grant the Organizer a perpetual, worldwide, royalty-free license to use their personal information (including but not limited to name, likeness, image, and voice) for marketing, advertising, and promotional purposes. This may include use in social media, digital content, print materials, and press releases. The Winners understand that their data may be shared with the Organizer's affiliates or partners for similar purposes, subject to the Organizer’s Privacy Policy.
4. You must maintain an active brokerage account with MFI to receive the rewards of this Promotion. For eligible participants with drawing chances, you may receive a maximum of one reward each time a prize pool opens, with no more than one account enrolled per person. Each device, regardless of whether it is a mobile phone or computer, is only entitled to one reward per prize pool opening. If your Moomoo account shows any signs of fraud, abuse, or suspicious activities, such as the use of multiple accounts, it shall be deemed a breach of these Terms and Conditions. In the event that you breach these Terms and Conditions or any other applicable terms, Moomoo may, at its sole discretion, terminate your eligibility to participate in this Promotion as well as any future promotions.
5. This Promotion is subject to all applicable federal, state and municipal laws. To the extent permitted by applicable law, the Organizer reserves the right to amend or terminate these Terms and Conditions at its discretion and at any time without notice. Other terms and conditions may apply and be posted on the Moomoo App or website prior to effectiveness.
6. This Promotion does not constitute an offer, solicitation, advice, opinion, or any guarantee of securities, financial products, or tools.
7. Moomoo does not provide tax advice and not take responsibility for any tax-related to this Promotion. Consult with your tax advisor about the appropriate tax treatment for this Promotion and any tax implications associated with this Promotion before enrolling. For taxable accounts, the value of all MFI rewards received may be reported as Other Income on a Form 1099-MISC where required by applicable rules and regulations.
8. Network Latency & Technical Limitations: Due to the inherent nature of the internet, participants acknowledge and agree that network latency, internet connection speeds, device performance, server load balancing, routing delays, and other technical variables are entirely beyond the Organizer's control.
   1. The Organizer, its affiliates, and the New York Mets are NOT responsible or liable for any delayed, lost, misrouted, or failed claim requests resulting from such technical limitations, even if such latency prevents a participant from successfully claiming a Reward.
   2. Participants assume all risks associated with their local network speeds and device capabilities. The Organizer makes no guarantee that the moomoo platform or the Promotion page will be uninterrupted, lag-free, or error-free during high-traffic Reward Pool opening periods.
9. Any trademarks, graphic symbols, logos or intellectual property related to this Promotion are for identification and illustration purposes only and remain the property of their respective owners and do not represent endorsements of any kind.
10. MTI , MFI, and New York Mets shall not be responsible for any errors, omissions, interruptions, deletions, defects, delays in transmission over communication lines, or any problems or technical malfunctions arising from telephone networks, computer online systems, servers or providers, computer equipment, software, or any technical issues or communication congestion resulting in failure to receive any emails or communications. MTI , MFI, and New York Mets and each of their respective parents, subsidiaries, affiliates, and the respective officers, directors, employees, and agents of each of the foregoing (collectively, the “Released Parties”) shall have no liability for any winner notification that is lost, intercepted or is not received by a potential winner for any reason. Released Parties are not responsible for lost, late, mutilated or illegible entries nor for electronic transmission errors resulting in omission, interruption, deletion, defect, delay in operations or transmissions, theft or destruction or unauthorized access to or alteration of entry materials, or for technical, network, telephone equipment, electronic, computer, hardware or software malfunctions or limitations of any kind, or inaccurate transmissions of or failure to receive entry information by Sponsor or presenter on account of technical problems or traffic congestion on the Internet or at any website or any combination thereof. If for any reason the Internet portion of the Promotion is not capable of running as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes which corrupt or affect the administration, security, fairness, integrity, or proper conduct of this Promotion, Sponsor reserves the right at its sole discretion to cancel, terminate, modify or suspend the Promotion.
11. BY PARTICIPATING IN THIS PROMOTION, EACH ENTRANT HEREBY (A) RELEASES AND AGREES TO HOLD HARMLESS, EACH OF THE RELEASED PARTIES FROM ANY AND ALL LOSS, DAMAGE, EXPENSE, RIGHTS, CLAIMS, DEMANDS, PROMISES AND/OR ACTIONS OF ANY KIND, INCLUDING PERSONAL INJURY OR DEATH, OR PROPERTY ARISING OUT OF OR IN CONNECTION WITH PARTICIPATION IN THIS PROMOTION OR THE ACCEPTANCE, USE OR MISUSE OF ANY REWARD (OR ANY PORTION THEREOF) OR ANY ACTIVITY RELATED TO THE RECEIPT OR USE OF ANY REWARD (OR ANY PORTION THEREOF); AND (B) AGREES NOT TO PURSUE ANY RIGHT, CLAIM OR ACTION AGAINST ANY OF THE RELEASED PARTIES, INCLUDING IN CONNECTION WITH ENTERING INTO OR PARTICIPATING IN THIS PROMOTION OR ANY CLAIMS BASED ON PUBLICITY RIGHTS, DEFAMATION OR INVASION OF PRIVACY, OR MERCHANDISE DELIVERY. NONE OF THE RELEASED PARTIES ARE RESPONSIBLE IF THE REWARD CANNOT BE AWARDED, INCLUDING DUE TO CANCELLATIONS, DELAYS, OR INTERRUPTIONS DUE TO ACTS OF GOD, ACTS OF WAR, EPIDEMIC, PANDEMIC, NATURAL DISASTERS, WEATHER, OR TERRORISM.
      EXCEPT WHERE PROHIBITED BY LAW, PARTICIPATION IN THE PROMOTION CONSTITUTES WINNER’S GRANT TO SPONSOR (WHICH GRANT WILL BE CONFIRMED IN WRITING ON REQUEST OF SPONSOR), AND THE RELEASED PARTIES THE RIGHT AND PERMISSION TO PRINT, PUBLISH, BROADCAST, AND USE, WORLDWIDE IN ANY MEDIA NOW KNOWN OR HEREAFTER DEVELOPED, INCLUDING BUT NOT LIMITED TO THE WORLD WIDE WEB, AT ANY TIME OR TIMES, THE WINNER’S ENTRY, NAME, SOCIAL MEDIA HANDLE, PORTRAIT, PICTURE, VOICE, LIKENESS, OPINIONS AND BIOGRAPHICAL INFORMATION (INCLUDING BUT NOT LIMITED TO HOMETOWN AND STATE) FOR ADVERTISING, TRADE, AND PROMOTIONAL PURPOSES (INCLUDING THE ANNOUNCEMENT OF HIS OR HER NAME ON TELEVISION OR RADIO BROADCAST) WITHOUT ADDITIONAL CONSIDERATION, COMPENSATION, PERMISSION, OR NOTIFICATION.
      WITHOUT LIMITING THE FOREGOING, EVERYTHING REGARDING THIS PROMOTION, INCLUDING THE WEBSITE AND ALL REWARDS, ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
      The invalidity or unenforceability of any provision of these Official Rules shall not affect the validity or enforceability of any other provision. If any provision is determined to be invalid or otherwise unenforceable or illegal, these Official Rules shall otherwise remain in effect and shall be construed in accordance with their terms as if the invalid or illegal provision were not contained herein. If, for reasons beyond Sponsor’s control, the Promotion cannot be run as planned, Sponsor may, in its sole discretion, void any suspect entries and (a) modify the Promotion or suspend the Promotion to address the impairment and then resume the Promotion in a manner that best conforms to the spirit of these Official Rules; and/or (b) award the Prize at random from among the eligible, non-suspect entries received up to the time of the impairment. These Official Rules cannot be modified or amended in any way except in a written document issued by a duly authorized representative of Sponsor.
12. Other terms and conditions for the rewards may apply. Please refer to the terms and conditions for the rewards. There are expiration dates for receiving and using rewards. Failure to claim or use rewards within the specified period will result in the rewards being forfeited, and the participant is considered to have automatically waived their eligibility and the right to rewards.
13. ALL TERMS AND AGREEMENTS OF MOOMOO TECHNOLOGIES INC. AND MOOMOO FINANCIAL INC. ARE HEREBY INCORPORATED INTO THESE TERMS AND CONDITIONS, INCLUDING AND NOT LIMITED TO THEIR CUSTOMER AGREEMENT, TERMS OF USE, PRIVACY POLICY, ARBITRATION AND CLASS-ACTION WAIVER PROVISIONS. These Terms and Conditions are governed in accordance with, and all disputes arising out of or in connection with these Terms and Conditions shall be subject to the applicable “Governing Law and Arbitration” provisions of the terms of Moomoo.
    Please read this section carefully. This provision is intended to be interpreted broadly. It affects your legal rights. It provides for resolution of most disputes through individual arbitration instead of court trials and class actions. Arbitration is more informal than a lawsuit in court, uses a neutral arbitrator instead of a judge or jury, and discovery is more limited. Arbitration is final and binding and subject to only very limited review by a court. This section also contains a jury trial waiver and a waiver of any and all rights to proceed in a class, collective, consolidated, private attorney general or representative action in arbitration, or litigation to the fullest extent allowable by applicable law. This section also contains provisions governing multiple case filings including mass arbitrations.
    You and we agree that the Agreement evidences a transaction in interstate commerce and that this arbitration agreement will be interpreted and enforced in accordance with the Federal Arbitration Act and federal arbitration law. The terms of this Agreement are governed by the laws of the United States (including the Federal Arbitration Act) and the State of New Jersey, U.S.A., without regard to its principles of conflicts of law, and regardless of your location.
    Before initiating legal action, you and Moomoo agree to attempt to resolve any dispute informally by direct contact through email (including through support@moomoo.com and your email address on file at Moomoo) and engaging in good-faith negotiations for at least 60 days. The party initiating the Dispute must send the other a written notice of the Dispute that includes all of this information: (a) information sufficient to identify any transaction and account at issue, including any dates relevant to the Dispute; (b) contact information (including name, address, telephone number, and email address); and, (c) a detailed description of the nature and basis of the Dispute and the relief sought, including a calculation for it. The notice must be personally signed by the party initiating the Dispute (and their counsel, if represented). Completion of this Mandatory Informal Dispute Resolution Process (“Process”) is a condition precedent to initiating a claim in arbitration. If the sufficiency of a notice or compliance with this Process is at issue, such issue may be raised with and decided by a court of competent jurisdiction at either party’s election, and any arbitration shall be stayed. The court shall have the authority to enforce this condition precedent to arbitration, which includes the power to enjoin the filing or prosecution of arbitrations and the assessment or collection of arbitration fees. Nothing in this paragraph limits the right of a party to seek damages for non-compliance with this Process in arbitration. All applicable limitations periods (including statutes of limitations) will be tolled from the date of receipt of a completed notice through the conclusion of this Process.
    If the Dispute cannot be resolved through the Process, it will be submitted to binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Rules, except that either of us may take a Dispute to small claims court so long as it isn’t removed or appealed to a court of general jurisdiction. An arbitration demand must be accompanied by a certification of compliance with the Process and be personally signed by the party initiating arbitration (and counsel, if represented). By submitting an arbitration demand, the party and counsel represent that, as in court, that they are complying with the requirements of Federal Rule of Civil Procedure 11(b). The arbitrator is authorized to impose any sanctions available under Federal Rule of Civil Procedure 11 on represented parties and their counsel.
    All Disputes arising out of or related to this agreement or any aspect of the relationship between you and Moomoo, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory, are subject to arbitration except as otherwise provided and will be resolved through AAA before a neutral arbitrator instead of in a court by a judge or jury and you agree that Moomoo and you are each waiving the right to trial by a jury. The Consumer Arbitration Rules are available online at:
    https://www.adr.org/media/yawntdvs/2025_consumer_arbitration_rules.pdf.
    The arbitrator will conduct hearings, if any, by teleconference or videoconference, rather than by personal appearances, unless the arbitrator determines upon request by you or by us that an in-person hearing is appropriate. Any in-person appearances will be held at a location which is reasonably convenient to both parties with due consideration of their ability to travel and other pertinent circumstances. If the parties are unable to agree on a location, such determination should be made by AAA or by the arbitrator. The arbitrator’s decision will follow the terms of this Agreement and will be final and binding. For each matter, the arbitrator shall issue a reasoned written decision sufficient to explain essential findings and conclusions. The arbitrator shall apply the cost-shifting provisions of Federal Rule of Civil Procedure 68 after entry of an award. Judgment on any arbitration award may be entered in any court of competent jurisdiction, except an award that has been satisfied may not be entered. The arbitrator will have authority to award temporary, interim or permanent injunctive relief or relief providing for specific performance of this Agreement, but only to the extent necessary to provide relief warranted by the individual claim before the arbitrator. The award rendered by the arbitrator may be confirmed and enforced in any court having jurisdiction thereof. Notwithstanding any of the foregoing, nothing in this Agreement will preclude you from bringing issues to the attention of federal, state or local agencies and, if the law allows, they can seek relief against us for you.
    YOU AGREE THAT ANY ARBITRATION UNDER THIS AGREEMENT WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED AND YOU ARE AGREEING TO GIVE UP THE ABILITY TO PARTICIPATE IN A CLASS ACTION.
    ADDITIONAL PROCEDURES FOR MULTIPLE CASE FILINGS
    You and we agree that these Additional Procedures for Multiple Case Filings (in addition to the other provisions of this arbitration agreement including compliance with the Process) shall apply if you choose to participate in a Multiple Case Filing. If 25 or more similar Disputes (including yours) are asserted against Moomoo by the same or coordinated counsel or are otherwise coordinated (“Multiple Case Filing”), the resolution of your Dispute might be delayed and ultimately proceed in court. The parties agree that as part of these procedures, their counsel shall meet and confer in good faith in an effort to resolve the Disputes, streamline procedures, address the exchange of information, modify the number of Disputes to be adjudicated, and conserve the parties’ and the AAA’s resources. AAA’s Mass Arbitration Supplementary Rules and AAA’s Mass Arbitration Administrative Fee Schedule shall apply to Multiple Case Filings.
    https://www.adr.org/media/ofkbtyz2/mass-arbitration-supplementary-rules.pdf.
    Pursuant to the Mass Arbitration Supplementary Rules, you and we agree to the following additional processes to make the resolution of Multiple Case Filings more efficient:
    If your claim is part of a Multiple Case Filing, any applicable limitations periods (including statutes of limitations) shall be tolled for your Dispute from the time that your Dispute is first submitted to the AAA until your Dispute is selected to proceed as part of a staged process or is settled, withdrawn, otherwise resolved, or opted out of arbitration pursuant to this provision.
    STAGE ONE: If at least 30 Disputes are submitted as part of the Multiple Case Filing, counsel for the claimants and counsel for Moomoo shall each select 15 Disputes to be filed and to proceed as cases in individual arbitrations as part of this initial staged process. The number of Disputes to be selected to proceed in Stage One can be increased by agreement of counsel for the parties (and if there are fewer than 30 Disputes, all shall proceed individually in Stage One). Each of the 30 (or fewer) cases shall be assigned to a different arbitrator and proceed individually. If a case is withdrawn before the issuance of an arbitration award, another claim shall be selected to proceed as part of Stage One. The remaining Disputes shall not be filed or deemed filed in arbitration nor shall any arbitration fees be assessed or collected in connection with those claims. After this initial set of proceedings, counsel for the parties shall participate in a global mediation session with a retired federal or state court judge jointly selected by counsel in an effort to resolve the remaining Disputes (as informed by the adjudications of cases in Stage One), and Moomoo shall pay the mediator’s fee.
    STAGE TWO: If the remaining Disputes have not been resolved at the conclusion of Stage One, counsel for the claimants and counsel for Moomoo shall each select an additional 15 Disputes per side to be filed and to proceed as cases in individual arbitrations as part of a second staged process. The number of Disputes to be selected to proceed as part of this second staged process can be increased by agreement of counsel for the parties (and if there are fewer than 30 Disputes, all shall proceed individually in Stage Two). No more than three cases may be assigned to a single arbitrator to proceed individually. If a case is withdrawn before the issuance of an arbitration award, another claim shall be selected to proceed as part of Stage Two. The remaining Disputes shall not be filed or deemed filed in arbitration nor shall any arbitration fees be assessed or collected in connection with those claims. After this second set of staged proceedings, the parties shall engage in a global mediation session of all remaining Disputes with a retired federal or state court judge jointly selected by counsel in an effort to resolve the remaining Disputes (as informed by the adjudications of cases in Stages One and Two), and Moomoo shall pay the mediator’s fee.
    Upon the completion of the mediation set forth in Stage Two, each remaining Dispute (if any) that is not settled or not withdrawn shall be opted out of arbitration and may proceed in a court of competent jurisdiction consistent with the remainder of the Terms. Notwithstanding the foregoing, if the Multiple Case Filings total fewer than 100 Disputes, counsel for the parties may mutually agree in writing to proceed with the adjudication of some or all of the remaining Disputes in individual arbitrations consistent with the process set forth in Stage Two (except Disputes shall be randomly selected and mediation shall be elective by agreement of counsel) or through another mutually-agreeable process.
    NOTWITHSTANDING THE PROVISIONS HEREIN, IN MULTIPLE CASE FILINGS CONSISTING OF MORE THAN 100 DISPUTES TOTAL, EITHER PARTY MAY OPT OUT OF ARBITRATION AND ELECT TO HAVE THE DISPUTES HEARD IN COURT.
    A court of competent jurisdiction shall have the authority to enforce this entire Governing Law; Arbitration section and, if necessary, to enjoin the mass filing, prosecution, or administration of arbitrations and the allocation of arbitration fees. If these additional procedures apply to your Dispute, and a court of competent jurisdiction determines that they are not enforceable as to your Dispute, then your Dispute shall proceed in a court of competent jurisdiction.